Complete System Buyers Contract

I. Parties to the Contract
This contract is between Premier Data Systems, hereafter referred to as PDS, and ____________________________________________________, hereafter referred to as the Buyer, located at ________________________ _________________________ on _______________ 19____. This document represents the entire contract between both parties, and supercedes any verbal agreements, implied or expressed, not attached in an addendum. On the request of the Buyer, PDS agrees to acquire and configure hardware specifically for the Buyer, as outlined on Invoice # ______________ (see the attached invoice for the amount and items on the invoice).

II. Down Payment
For cash, check, or credit card sales, payment for the hardware items on the invoice is due in full before any equipment will be ordered or shipped to the Buyer. The balance on the invoice will be due upon receipt of the equipment. For equipment being leased, the Buyer must be approved for a lease by a leasing company, a PO issued from the leasing company to PDS, and a minimum of two monthly payments must be received by the leasing company before any equipment is ordered. Unless otherwise noted, all equipment will be shipped by U.P.S. ground service at the Buyer's expense.

III. Verification of Delivery and Final Payment
Upon receipt of the equipment, the Buyer is responsible for setting up the system within two(2) business days to verify that all equipment ordered is present, and that the system is working properly. If there are any parts missing or defective, or if the system is not working properly, the Buyer is responsible for notifying PDS immediately. Upon verification, final payment is due, and if leased, a verbal release to the leasing company must be made.

IV. Warranty Service for Computers and Hardware
All hardware purchased through PDS is warranted by the Manufacturer of the hardware and carries the full manufacturers warranty. All items except computers can be exchanged within the first thirty(30) days of purchase if the item is found to be defective. After 30 days from time of purchase, the manufacturers warranty applies. In the event of a problem, PDS will assist the Buyer in dealing with the manufacturer to help facilitate and resolve hardware specific problems. PDS excepts no liability for any lost time, information, or revenues incurred as a result of any system being defective, or needing repair.

V. Dell Computers
Dell computers are warranted by the Dell Corporation. Dell computers have a three(3) year parts and labor warranty (the first year is on-site next-day service) for all components installed by Dell at the factory. If your Dell computer requires additional components to be installed by PDS to meet your needs, the warranty provided by the manufacturer of the component applies. For the period of one year from date of purchase, PDS will provide the labor necessary to repair or replace components installed by PDS. For individual component repairs, the Buyer has the option of having the part shipped to them and the Buyer can replace the item, or the Buyer can send the computer to PDS to have the work performed. Shipping is paid by PDS.

VI. Silicon Microsystems Computers
Silicon Microsystems computers are warranted by Silicon Microsystems of Dallas, Texas. Silicon Microsystems computers have a two(2) year parts and labor warranty for all components installed by Silicon Microsystems. Warranty service on Silicon Microsystems computers is performed at Silicon Microsystems in Dallas, Texas. For the period of one year from date of purchase, PDS will cover the cost of shipping the computer by U.P.S. ground to and from their site to Silicon Microsystems if repairs are required. After one year, the Buyer will be responsible for the cost of shipping the system both ways.

VII. Buyer Provided Computers
For computer systems that PDS configured or added components to but did not purchase for the Buyer, PDS will provide the labor necessary to repair or replace components installed by PDS for the first ninety(90) days. For individual component repairs, the Buyer has the option of having the part shipped to them and the Buyer can replace the item, or they can send the entire system to PDS to have the work performed. During the ninety day period, the Buyer is responsible for shipping the system to PDS, and PDS will pay for the shipping back to the Buyer. After the ninety days, the Buyer is responsible for the shipping costs both to and from PDS.

VIII. Proper Configuration on Arrival
Complete systems purchased through PDS are guaranteed to be configured to operate with the software and hardware correctly upon arrival. If the Buyer is installing the system, the Buyer is required to follow the directions provided by PDS, in order for the system to perform properly. If the system is still not functioning correctly, the Buyer may return the system to PDS using the same method of original shipment and PDS will correct the problem at no additional cost and pay for shipping both ways. PDS reserves the right to attempt to diagnose and correct the problem first using standard phone support and remote support.

IX. Canceling the Contract
Should the Buyer wish to cancel this contract, the Buyer must contact PDS as soon as possible. If a deposit has already been received, and PDS has already ordered the equipment, there will be a 20% cancellation fee to cancel the contract. If the equipment has not already been ordered, the Buyer will receive a full refund.

X. Returning Computer and Hardware
Should the Buyer wish to return computer hardware purchased through PDS, they must send the computer back in it's original packaging to PDS within thirty(30) days. There is a 20% percent restocking fee. All hardware, except computers, can be exchanged within the first thirty (30) days if the item is found to be defective. After thirty(30) days, the manufactures warrantee applies, and typically the customer is required to get the defective item to an authorized service center for repair.

XI. Returning Software
Software from PDS, such as The Uniform Solution and all associated modules, may be returned for their full purchase value within thirty(30) days of the purchase. Software returns after thirty days will not be accepted. Third party software, such as XCharge™ may be returned within the first thirty(30) days of purchase with a 20% restocking fee.

XII. Buyer Created Problems
PDS is not responsible for damage and/or any other problems caused through misuse, negligence, or ignorance of the Buyer. Changes made to a system by a Buyer, such as installing new software or hardware, are made at the sole risk of the Buyer. If PDS determines that installing new hardware or software is the cause of a problem, or if the problem is caused by the Buyer's misuse, negligence, or ignorance, the Buyer will be responsible for repairing the system, or paying PDS to repair it for them.

XIII. Addendum's
Each addendum added here to this contract must be initialed by both parties in order to be binding. They are then considered part of the original contract and are enforceable. Any addendum included on a separate document from this contract must be signed in full and dated by both parties.

PDS Representative ___________________________ Date ________
Buyer (signature) ______________________________ Date ________
Buyer (print name) _________________________________

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