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Windows Generic Print Driver Install
(Parallel Connection)

If you are going to connect your printer to your computer as a Parallel connection, you will use the Windows Generic Print Driver.  Follow the instructions below to install the driver.  The instructions listed below are based on a Windows XP install.  If you are installing a printer on a Windows 98 or Windows ME computer, the screens will be a little different.

Installing the Windows Generic Print Driver as a Parallel Connection

1. Click on Start > Settings > Printers
2. Click on Add A Printer
3. On the Welcome screen click Next .
4.

On the Local or Network printer screen select Local.  Remove the check mark from Automatically detect and install my Plug and Play printer click Next .

5. Select the printer port you are connecting your printer to.  The default is LPT1 click Next .
6.

On the Install Printer Software screen under Manufacturers select Generic and under the Printers select Generic/Text Only click Next .

7. If you have a generic print driver already installed for another printer, you will get the Use Existing Driver screen.  If you get this screen, you need to select replace existing driver click Next .
8.

On the Name Your Printer screen, replace the Generic/Text Only with the name of your printer.  This will help to identify the printer in your printer's folder.  Under Do you want to use this printer as your default printer? Select NO click Next .

9. On the Printer Sharing screen, you can setup the printer to be shared across your network.  Make the appropriate selection click Next .
10.

On the Print Test Page screen, if you are installing a Receipt Printer you can print a test page.  However, if you are installing a Tag Printer, select NO to printing a test page (printing a test page to a tag printer will cause problems with the firmware) click Next .

11. On the Completing Add Wizard screen click Finish .  The printer should be listed in your Printers Folder.

If after you have installed the driver you are still having problems getting the printer to install, please give us a call.


Technical Support is available Monday - Friday 8:30am - 5:00pm Central Standard time. The phone number is 1-800-286-8929 Option #2.

Please have a valid support contract or be ready to purchase support time.