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Support FAQ's -
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Zebra-Eltron TLP2844 - USB
Connection
Windows XP
Please read these
instructions carefully before you install or
connect the printer to your
computer.
Installing the
Driver for the Zebra-Eltron TLP2844 Thermal Tag
Printer
| 1. |
Remove the Zebra-Eltron
printer and power supply from the
box. Connect the power supply and
the USB cable to the printer. Turn the printer on.
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| 2. |
If you received a Driver
Resource CD put the CD into the CD-ROM or CD-RW
drive then plug the USB cable into an available
USB port on the back of the computer
. When you plug the
printer into the USB port, the New Hardware
Wizard will appear on your screen.
Sometimes you will get a screen asking if
you want Windows to connect to the
Internet. If you get this screen
click NO then click Next. Accept
the default on the following screen click
Next. The wizard will start searching for
the correct driver for this
printer.
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| 3. |
Once the Wizard has located
the correct driver on the CD, the driver will
begin to install. The Hardware
Installation screen will appear click Continue
Anyway to complete the driver
install. |
| 4. |
The Completing the New
Hardware Wizard appears; click Finish. A pop-up
screen will appear on the lower right-hand
corner of the screen stating that the new
hardware has been installed and is ready
to use. |
div>
Testing
the Printer
Do not
send a Windows Print Test
to this printer. Sending a
Windows Print Test to this printer can cause a
problem with the firmware. Follow the
instructions below to test the printer.
| 1. |
Open The Uniform Solution
program go to File > Printer Setup > Price
Tags. Printer = Zebra, type = Thermal and
Model = Zebra TLP2844. Add tags to queue
and print.
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If you
downloaded the print driver from our website you
will need to unzip the Zudv55717.exe
file. When you unzip the file a folder
will be created on your local c: drive called
Zud55717. Cancel and/or exit any screens
that appear after you have unzipped the
file. Follow the instructions above to
install the driver but you will need to navigate
to the Zudv55717 folder on your local c: drive
when installing the driver.
If you are connecting the printer to a Parallel
or Serial port, please follow the
directions under the Windows Generic Print Driver Install
document. | If after you
have installed the driver you are still having
problems getting the printer to install, please
give us a call.
Technical
Support is available Monday - Friday 8:30am -
5:00pm Central Standard time. The phone
number is 1-800-286-8929 Option
#2.
Please have
a valid support contract or be ready to purchase
support time.
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