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When I scan into an invoice I have to press the enter key before the item is entered into the invoice.  How do I fix this?

The scanner must be programmed with a carriage return for the item that is being scanner to be entered automatically into the invoice.  If the item is not being entered into the invoice without pressing entered then the majority of the time the scanner just needs to be re-programed.  Click here to go to the scanner support page.  

If this does not fix the problem with your scanner or you do not find the document that is associated with your scanner you need to call Premier Data Systems.

Technical Support is available Monday-Friday 8:30am - 5:00 pm Central Standard time. The phone number is 1-800-286-8929 Option #2.

Please have a valid support contract or be ready to purchase support time.