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Support FAQ's -
Hardware
Sales 1-800-286-8929
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Interfacting
X-Charge with The Uniform Solution
program
DIV>
| 1. |
Double-click on The Uniform
Solution program to open. Go to
Setup > This Computer > Credit
Card. Select
X-Charge as the Card
Processing Intergration. You will
set the transaction folder to
the xcharge folder
you created prior to installing and
configuring X-Charge. Click
on the button with the three
(3) little dots at the end of
the transaction folder field and navigate to the
xcharge
folder located in the USW
folder on your hard drive. Save
all changes and close The Uniform Solution
program.
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NOTE: If you are
using a Pinpad device, you will need to put a
check mark in the box that says "A pinpad entry
device is connected to this computer".
Make sure you have the correct COM port
selected. Click OK to save your
changes. |
| 2. |
You need to make sure
that the X-Charge Credit Card transaction folder
still reads
c:\USW\xcharge. Double-click
on the X-Charge icon to open the program.
Click on
File > X-Charge
Server. Click the Setup
button. Make sure the transaction
folder still reads
c:\USW\xcharge. If the
transaction folder has changed, you need to
reset. Follow the instructions in the
section X-Charge Server
Setup
.
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Technical
Support is available Monday-Friday
8:30am - 5:00 pm Central Standard
time. The phone number is 1-800-286-8929
Option #2.
Please
have a valid support contract or be
ready to purchase support time.
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