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Prior to running the Network Wizard and setting up your network, you should turn off all power management features on the Network Card and in the Desktop Properties.  These power management features if not turned off could cause your Network to freeze at times. 
 
 
 
Technical Support is available Monday-Friday 8:30am - 5:00 pm Central Standard time. The phone number is 1-800-286-8929 Option #2.

Please have a valid support contract or be ready to purchase support time.